Freight workers are part of the transportation industry, specializing in the management of shipping logistics. While this job requires a high school diploma and completion of on-the-job training, additional government licensing may be mandatory as well, depending on the type of cargo. According to the U.S. Bureau of Labor Statistics, jobs for cargo and freight workers are expected to grow by 7% by 2024. Freight workers tend to be logical, efficient, orderly, and organized individuals. They typically work in warehouses, stockrooms, or shipping and receiving stations. Continue reading if you’re interested in learning more about the ins and outs of a typical day as a freight worker.
Facilitate Shipments of Goods
The chief responsibility of cargo and freight workers is to facilitate the shipment of goods through airline, train, trucking terminals and shipping docks. They often arrange their clients’ cargo and freight by destination and send out many clients’ shipments simultaneously. Much of this role involves receiving and processing information, as well as, making decisions and problem-solving.
Advise Clients on Transportation & Payment Options
Freight workers typically manage shipments of multiple clients at once. The most efficient and effective method of transportation of goods should be determined for each client’s individual needs. Once this is decided, freight workers can discuss with their clients the most suitable payment options available to them.
Estimate, Negotiate, & Determine Charges
Freight workers are also in charge of estimating freight or postal rates, as well as, recording shipment costs and weights. International shipments may require classifying goods according to fee or tariff group. These factors will help the freight worker determine an acceptable price to charge their clients. With a focus on lean-logistics, partnering with National Retail Systems, Inc. as your 3PL provider will ensure products make it to market as fast as possible without increasing costs.
Notify Clients of Shipment Status
It is important for freight workers to ensure that shipments are picked up and delivered on time to clients. Along with this, clients expect to have eyes on their orders while they are in transit. Freight workers should be willing and able to provide the necessary information in order to keep clients satisfied. With NRS distribution, our in-house programming team has developed a highly customizable tracking dashboard to keep tabs on your freight in real-time.
Prepare Shipping Documents
Another key role of freight workers is to prepare the shipping documents required for delivery, both domestic and international. They are responsible for attaching address labels, identification codes, and shipping instructions to containers. They must enter shipping information into a computer by hand or by a hand-held scanner that reads bar codes on goods.
Record Information on Shipments
It is also essential for freight workers to report information on shipments and exercise quality control. They should inspect and count items received, which involves checking item invoices or other documents, record shortages and reject damaged goods. In case of an issue, contact the sellers or claims adjustment departments to resolve shipment problems or contact service depots to arrange for repairs.
Let NRS Freight Workers Serve You
National Retail Systems, Inc. is headquartered in North Bergen, New Jersey providing customized solutions to businesses and retailers all over the country. Our dedicated staff will work with you every step of the way and provide extensive oversight of your freight with full transparency. At NRS, we consider your logistics goals as our own, crafting a personalized plan so we can implement and execute all available resources. Part of our customized solutions include reliable transportation with our own trucking divisions. Check out our locations and contact us today for the ultimate 3PL service.
The Ultimate 3PL
National Retail Systems, Inc. (NRS) includes Keystone Freight Corp. & National Retail Transportation, Inc. (NRT). NRS is an asset based 3PL that has been providing logistics services for the World’s leading retail companies for 60+ years. Our hub locations include: New York & New Jersey; Los Angeles, CA; Inland Empire, CA; Savannah, GA; Columbus, OH; Greensboro, NC; and Baltimore, MD.